Your responsibility when you borrow

When you borrow a book, you are then the person responsible for returning it to the library, in due time. As a courtesy service, we send out reminders and demands via email, but we don't guarantee the receipt of these notices. It is therefore your responsibility to remember or to note down the book's due date, every time you borrow a book. To be on the safe side, we do recommend that you always take a receipt. If you loose the book, or if it gets damaged, you will have to replace the book.

As a borrower at Södertörn University Library you agree to abide by our complete loan regulations and conditions of use.

What happens if your book is past due date?

Step 1: Overdue fines

We will automatically renew your loans on course books and 3 week loans, when they are due, as long as there is no obstacle, for example that the book has been reserved by another user, and provided that you don't have a total debt of or exceeding 100 SEK. You will receive an email the day before the book's due date letting you know if it could be renewed, or if you must return it. Day loans and reference books cannot be renewed. If you return the book after it is due, you will get an overdue fine.

When will I become blocked from borrowing?

If you have overdue fines of or exceeding 100 SEK, you will be blocked from borrowing, renewing, and reserving books. As soon as you pay your fines in full we will remove the block. You will also be blocked if you have an unpaid invoice.

How do I pay an overdue fine?

You can pay your overdue fines at the information desk, using the payment serice Swish. You can also pay overdue fines remotely with Swish via My loans External link. on this website. Go to the “Fines” tab, and click on the Swish icon.

I've lost a book, what can I do?

In case you realise that you've accidently lost or damaged a book, the cheapest way for you is to replace the book, before an invoice has been generated and overdue fines accumulated. In that case, you pay only the cost of buying a replacement copy, which is something you do yourself. Please note that the book must be entirely new (not second hand). Read more below, section If you wish to replace the book yourself.

Rates for overdue material

Step 2: Invoices

Following the final demand, we will send out an invoice. You will also receive an invoice if you return a damaged book. We may send your invoice to debt collectors, so make sure you don't wait too long to pay it. If you have received an invoice you will be blocked from borrowing, renewing and reserving books. We will remove the block after the receipt of your payment. Please note that this process may take up to 3 working days. We send all invoices to the residential address that is registered on your library account. You are responsible for letting us know if your contact information has changed.

An invoice from the library consists of:

• a standard fee of 400 SEK per book. If you return the book and if it is in good condition, we will remove this fee. If the book is missing or damaged you can, if you wish, buy and replace the book yourself with a new copy, instead of paying the fee. You will find details about this below. If the material you lost is something other than a book, the fee might be different. Please contact the library for details.
• an administration fee of 200 SEK per invoice. You must always pay the administration fee, regardless of whether you return or replace the book. This is to cover the administrative costs of the invoice process. Any questions, please contact the library.

Overdue fines will be added to the invoice. You must always pay the overdue fine, regardless of whether you return or replace the book.

How do I pay an invoice?

Pay to the account number presented on the invoice. You can't pay invoices at the Information desk.

• If you wish to pay the replacement cost of the book:
  Pay the invoice of 400 SEK/book and the additional handling fee of 200 SEK. After that, pay your overdue fines at the Information desk.
• If you wish to replace the book yourself:
  You can also choose to buy and replace the book yourself with a new copy, of the same or later edition. Give the replacement copy to a regular member of the staff at the library's information desk, generally present on Monday–Thursday at 8.30–16.00 and Friday at 8.30–15.00. Please note that you will have to pay the additional administration fee of 200 SEK to the account number on the invoice, in case an invoice has been created. Thereafter you can pay your overdue fines at the Information desk.
• If you find the book, after having received an invoice:
  Great! Return the book as soon as possible to the library. After that, pay the administration fee of 200 SEK per invoice to the account number on the invoice. Pay your overdue fines at the Information desk.