If you are a student at SH and started your studies in the autumn term of 2018 or later, then you must choose which email address you want us to use. You can do this in Student-Ladok. On several occasions we have seen that students have used addresses from other institutions that have ceased to work, so please make sure you have a valid email address registered.
If you are a member of staff at SH or a student and started your studies at the latest in the spring term of 2018, we will use your SH address, unless you have told us otherwise.
If you are a student at The Red Cross University College, The Stockholm University College of Music Education or a member of the public, log in to My loans, to check which email address we have registered. You can change the address by clicking on Modify personal information.
And don't forget to keep an eye on your junk mail folder. If a message from the library has been classified as junk mail, you can click on the message and mark it as "Not junk mail".