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Overdue fines and invoices

If you are late returning a book, you may get an overdue fine. On this page you can read about overdue fines on different types of books and other material in the library, and what happens if you get a fine or an invoice.

Your responsibility as a borrower

When you borrow a book, you are then the person responsible for returning it to the library, in due time. As a courtesy service, we send out reminders and demands via email, but we don't guarantee the receipt of these notices. It is therefore your responsibility to remember or to note down the book's due date, every time you borrow a book. To be on the safe side, we do recommend that you always take a receipt. If you loose the book, or if it gets damaged, you will have to replace the book.

As a borrower at Södertörn University Library you agree to abide by our complete loan regulations and conditions of use.

If you are a student at SH and started your studies in the autumn term of 2018 or later, then you must choose which email address you want us to use. You can do this in Student-Ladokexternal link, opens in new window. On several occasions we have seen that students have used addresses from other institutions that have ceased to work, so please make sure you have a valid email address registered.

If you are a member of staff at SH or a student and started your studies at the latest in the spring term of 2018, we will use your SH address, unless you have told us otherwise.

If you are a student at The Red Cross University College, The Stockholm University College of Music Education or a member of the public, log in to My loansexternal link, to check which email address we have registered. You can change the address by clicking on Modify personal information.

And don't forget to keep an eye on your junk mail folder. If a message from the library has been classified as junk mail, you can click on the message and mark it as "Not junk mail".

What happens if your book is past due date?

Step 1: Overdue fines

If you don't return or renew your books on time, you will get an overdue fine. You may renew the books, unless they have been requested by another user, and provided that you don't have a total debt of or exceeding 100 SEK. In that case you will be blocked from borrowing, renewing, and requesting books. As soon as you pay your fines in full we will remove the block.

How do I pay an overdue fine?

You can pay your overdue fines either by card in the library at the information desk or by using the online service Pay overdue finesexternal link.

Rates for overdue material

All current rates

TYPe of MATERIAL

Overdue charge

Day loans and reference books

40 SEK the first hour, thereafter 20 SEK every additional hour.

Laptop and copy card

20 SEK per every started hour

Course books and films

10 SEK per day

Laptop with support programmes for students with reading impairment

50 SEK per day

 

Step 2: Invoices

Following the final demand, we will send out an invoice. You will also receive an invoice if you return a damaged book. We may send your invoice to debt collectors, so make sure you don't wait too long to pay it. If you have received an invoice you will be blocked from borrowing, renewing and requesting books. We will remove the block after the receipt of your payment. Please note that this process may take up to 3 working days. We send all invoices to the residential address that is registered on your library account. You are responsible for letting us know if your contact information has changed.

An invoice from the library consists of:

  • a standard fee of 400 SEK per book. If you return the book and if it is in good condition, we will remove this fee. If the book is missing or damaged you can, if you wish, buy and replace the book yourself with a new copy, instead of paying the fee. You will find details about this below. If the material you lost is something other than a book, the fee might be different. Please contact the library for details.
  • an administration fee of 200 SEK per invoice. You must always pay the administration fee, regardless of whether you return or replace the book. This is to cover the administrative costs of the invoice process. Any questions, please contact the library.

Overdue fines will be added to the invoice. You must always pay the overdue fine, regardless of whether you return or replace the book.

How do I pay an invoice?

Pay to the account number presented on the invoice. You can't pay invoices at the Information desk.

  • If you wish to pay the replacement cost of the book:
    Pay the invoice of 400 SEK/book and the additional handling fee of 200 SEK. After that, pay your overdue fines at the Information desk, or using the online service Pay overdue finesexternal link.
  • If you wish to replace the book yourself:
    You can also choose to buy and replace the book yourself with a new copy, of the same or later edition. Give the replacement copy to a regular member of the staff at the library's information desk, generally present on Monday–Thursday at 8.30–16.30 and Friday at 8.30–15.00. Please note that you will have to pay the additional administration fee of 200 SEK to the account number on the invoice. Thereafter you can pay your overdue fines at the Information desk or using the online service Pay overdue finesexternal link.
  • If you find the book, after having received an invoice:
    Great! Return the book as soon as possible to the library. After that, pay the administration fee of 200 SEK per invoice to the account number on the invoice. Pay your overdue fines at the Information desk or using the online service Pay overdue finesexternal link.

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Page updated

17-09-2019