The refunding of student fees is permitted only as a result of the following circumstances.
Please note that a refund can only be issued subsequent to an application for a refund being received. The application for a refund should be received by Södertörn University within a reasonable time after the start of the course or programme, or, in cases of a change in migration status or on other special grounds, the time when the migration status change or special grounds began.
The student has the right to a full refund of the student fees, less the bank charges that may be incurred. The application should be sent to Södertörn University, Central Records Office, 141 89 Huddinge. Decisions about refunds are made by the Chief Administrative Officer. The refund amount is always reimbursed back to the same account from where the payment of the student fees to Södertörn University originated. Potential disputes between two partners (for example, a student from a non-EU-member country and their agent) regarding who has the right to the refund is a question for the partners themselves to resolve in accordance with civil law in the country concerned. During the judicial process Södertörn University may hold the refund if it is likely that the result of the judicial process will mean the refund is to be made to an account different to that from where the payment originated.
Denied residency permit
Students who have paid student fees, but are denied a residency permit in Sweden and for whom the admissions procedure is stopped, have the right to a full refund of the student fees, less the bank charges that may be incurred.
Change in migration status
Following a change in migration status, according to 5 § statute regarding application fees and student fees for universities and colleges, the student should send in relevant documents to support their request to be exempted from making payment to University Admissions in Sweden, FE 20102, S-839 87, Östersund, Sweden, where they will be scanned in and registered as background material in NyA.
In cases where a student whose migration status has changed has already paid their student fees, a refund will be issued when the change has been registered in NyA. The student then has the right to a full refund of the student fees, less the bank charges that may be incurred, for the part of the education the student is no longer obliged to pay fees for. The point in time that is important for Södertörn University, with regards to a change in migration status, is the date on which the Swedish Migration Agency decision arrived at Östersund (see the address above) and not the date of the Swedish Migration Agency decision. In cases where a student whose migration status has changed is obliged to pay student fees following enrolment ut prior to the start of the education, an invoice for payment of fees should be sent immediately. If the student has already started their education, they should be exempted from paying fees until the following semester as well as for already started courses.
Students who have been accepted at a higher-priority alternative
Students who for other reasons no longer have their place as a result of either being accepted at a higher-priority alternative or have tendered a cancellation before the start of the semester, have the right to a full refund of the student fees, less the bank charges that may be incurred.
A student can be conditionally accepted if the student is not yet fully qualified at the time of application. If the student does not fulfil the conditions before the start of the semester and therefore has not begun the education, they have the right to a full refund of the student fees, less the bank charges that may be incurred.
Students who are studying on programmes and choose to discontinue their education before 1 October/1 March, during their first semester at Södertörn University, have the right to a refund of half of the student fees, less the bank charges that may be incurred, regardless of the reason for the discontinuation. In order for the refund to occur, as a result of early discontinuation, notification of the discontinuation must be given before 1 October/1 March. Notification is given to Södertörn University and the International Coordinator, who coordinates student fees and grants.
Entry requirements for continuation
If the study programme’s programme syllabus and course syllabus contain entry requirements for continuation/transition to the next semester and the student does not meet the entry requirements, the student fees are refunded, less the bank charges that may be incurred, for the semester for which the student is not qualified to continue to.
In the case of serious illness or the death of a student, a student’s partner or another member of the student’s close family, it is possible to apply for a refund of student fees for a semester that has already begun.
Credit transfer courses
Students who are studying on programmes and have been allowed to transfer credit from courses at another university or college as a part of their education at Södertörn University have the right to a full refund of the student fees, less the bank charges that may be incurred, in the proportion equal to credited points. The application for refund should be made before the end of the semester.