Litteratur

Hospitality Management, 7.5 högskolepoäng

Giltig fr.o.m.: HT2021
Giltig t.o.m.:
Beslutsdatum: 2021-05-17
Beslutad av: Ämnesrådet för Turismvetenskap

Course literature:

Barrows, C. W. & Powers, T. (2009). Introduction to Management in the Hospitality Industry. John Wiley & Sons Inc.


Course compendium


Reference list:

Kandampully, J. and Mok, C. (2001). Service quality management in hospitality, tourism and leisure. New York: Haworth Hospitality Press.