Tourism Management, 7.5 credits

Validation

This course syllabus was validated by the Faculty Board for Humanities, Social Sciences and Technology at Södertörn University on 2018-04-23 according to the stipulations in the Higher Education Ordinance. This course syllabus was revised by the Management Board of the School of Natural Sciences, Technology and Environmental Studies at Södertörn University on 2023-08-30.

Entry requirements

The equivalent of English 6 and 60 credits in Social Sciences or Humanities.

Learning outcomes

On completing the course, the student is able to:

• present different aspects of professional management in the tourism system from different stakeholder perspectives using a sustainable approach.
• describe different types of management strategies consistent with a tourist organisation's goals and how these may be applied in the organisation.
• analyse and evaluate a tourist company's management processes, based on its role in the supply chain and the service management system.
• - identify a destination's various stakeholders and analyse their role in the destination’ governance and organisation.
• critically examine how a tourist company operates from local, regional, national and international perspectives using a sustainable approach.

Course content, modules and examinations

The course starts with an introduction to tourism management from different perspectives, discussing basic knowledge about how a tourist organisations can be organised and controlled. Different management strategies are discussed from different tourist organisations' overall goals. During the course a tourist company is studied, where management processes within the frame of a service management system are analysed. These management processes are then integrated with the company's role in a tourist product’s entire value chain, in which other companies also participate.

In addition, methods for how to analyse a destination and its stakeholders' and operations’ management are studied. Using these analysis methods, a tourist destination and its management are investigated and analysed. This is presented in a plan for destination management and control. Subsequently, the destination plan is analysed using a sustainable perspective, discussing the plan's impact on the tourist destination and how this impact can be managed. This is presented in a consequence and action plan for the destination. Finally, external issues are studied, such as risks, globalisation and travel trends, and how they influence the management of tourist destinations.

Course design

Lectures, seminars and group work.

Examination format

• Written group report
• Individual written report
• Oral presentation individually and in groups
• Seminar participation

At most one (1) missing seminar occasion may, in consultation with the course coordinator, be compensated for via an individual written assignment.

The grading criteria are distributed prior to the start of a course or module.

If a student has a certificate from Södertörn University for compensatory support, the examiner has the right to decide on an adapted examination or alternative form of examination in accordance with Södertörn University's regulations.

Restrictions on accreditation

The course may not be accredited as part of a degree if the contents are partly or wholly the same as a course previously taken in Sweden or elsewhere.

Other stipulations

Following the Vice-Chancellor’s Decision on internationalisation and grading scales at Södertörn University (reg.no. 1148-1.1.2-2018), this syllabus replaces that with course code 1038TR and has a revised grading system. This syllabus is validated under special order (reg.no. 1774-2.1.1-2018).

Syllabus revised on 30 August 2023 to correct the title of a required upper-secondary school course, from English B to English 6, in the entry requirements. Revision was conducted by university administration under the decision on the correction of entry requirements regarding language skills acquired in upper-secondary school (reg. no. 2906-2.1.1-2023).