The loan regulations of the library, states as follows: "The library does not guarantee the sending out of reminders and demands for late materials but offers it as a service via e-mail." getting that information is useful, because we know it is easy to forget. Pretty often, emails are sent back to us since the address is no longer working. Here's how to solve the problem:
Students at SH: All contact information is collected from Student-Ladok External link., so make sure that the address listed there is correct, and not for example belong to a university where you took a long forgotten Summer course three years ago. If necessary, you can change to another valid e-mail address directly in Student-Ladok..
Students at RKH, SMI and any external borrowers: You can check and, if necessary, change your e-mail address by logging into My Pages External link. and click Modify Personal Information.
Another issue is that some e-mail providers, for example Gmail, have chosen to classify messages from the library as spam. Please check if you have received a message from the library that gets into the spam. If it has happened, enter the message and mark it as "Not spam".
So in order to facilitate your life as a student/borrower, please make sure that you have registered a valid e-mail address and then check if the messages end up in the spam.