Studying via Zoom

Zoom is a digital tool that the university uses for distance/online teaching.

Participating in Zoom meetings

You access Zoom using a link sent to you by your teacher. Clicking on the link takes you to the meeting room where the teaching takes place.

If you are using Zoom for the first time, you will get a message that asks you to install the Zoom client on your computer. This is a simple installation that only takes a few seconds. Read more at External link, opens in new window.


All students att Södertörn University can access a Zoom account. This allows you to hold meetings and collaborate with others.

Step-by-step instructions:

  1. Go to External link, opens in new window.​. This is how you navigate to Södertörn University's Zoom. Always use this address.
  2. Choose > Sign in
  3. To log in to your Zoom via Södertörn University, you must log in using SSO (single sign-on).
    SSO login = sh-se (after which is already added)
  4. Sign in with your

  5. The first time you log in you have to download the program, simply follow the instructions.

If you have a recent MacOS you may need to change additional settings, read more here: Using the Zoom Client and Zoom Rooms with macOS

Screenshot from Zoom
  • Add meeting header > time > length of meeting > uncheck the box for Require Password
  • Scroll down to change more settings > Save
Screenshot from Zoom
  • Invite people to the meeting > Copy link (circled) > share with others via email > start meeting (arrow to the right)
Screenshot from Zoom
  • You participants do not need to log in, just follow the link you send them to the meeting.
  • They also need to accept a download or start a small add-in.

Error messages when using Zoom?

Read the message carefully. If nothing else helps:

  • Restart your web browser
  • Restart your computer
  • Ensure you have a stable internet connection.

If this still does not work and you get a “Server busy” error message

Many higher education institutions are converting to distance teaching, so there are lots of users who want to use the same “space” at the same time, which sometimes could makes things slow. If you receive the “Server busy” error message, it is because there are too many users trying to log in at once. Contact your teacher and try again a little later.